Privacy Policy

Last Updated: July 24, 2026

1. Information We Collect

When you submit an RFQ, engineering inquiry or contact form through our website, we collect the information you provide: name, email address, company name (optional), and your project brief or message. We also collect standard server logs including IP address, browser type, pages visited, and timestamps for site operation and security purposes.

2. How We Use Your Information

We use the information you provide to respond to your inquiry, prepare engineering assessments and quotations, communicate about your project requirements, and improve our website and services. We do not use your data for automated decision-making or profiling.

3. Data Sharing and Third Parties

We do not sell, rent or trade your personal information to third parties. We may share data with service providers who assist in operating our website and business (such as hosting providers and email services), under strict data processing agreements. We may disclose information if required by law or to protect our rights.

4. Data Retention

We retain inquiry and correspondence data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Server logs are retained for a maximum of 90 days for security monitoring.

5. Cookies

This website does not use tracking cookies, advertising cookies or third-party analytics cookies. We may use a strictly necessary session cookie to maintain form state during submission. No consent banner is required under applicable regulations for essential-only cookies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data: TLS encryption in transit (HTTPS), security headers (HSTS, X-Frame-Options, Content-Type-Options), and access controls on inquiry handling systems. However, no internet transmission is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or port your personal data, and to withdraw consent or object to processing. To exercise these rights, contact us at the email address below. We will respond within 30 days.

8. International Transfers

As a global UAV supply chain operation, your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page with the effective date noted at the top.

10. Contact

For privacy-related inquiries or to exercise your data rights, contact us at privacy@ems-drone.com or through our contact page.